http://techcrunch.com/2012/06/23/the-next-secrets-of-the-web/ NIR EYAL Editor’s Note: Nir Eyal is a Lecturer in Marketing at the Stanford Graduate School of Business and blogs about the intersection of psychology, technology, […]
Month: June 2012
15 Steps to Superior Support
http://www.gosquared.com/liquidicity/archives/2973 Saul Cullen, GoSquared employee Number 1, has been heading up customer support for the past year. In a recent internal hack hour he put together […]
Emotionally Intelligent Interactions
By Chuck Longanecker What is it that makes us loyal fans of the websites and apps we love? When we sat down to answer this question […]