Industry research shows up to 75 percent of shoppers abandon their online shopping carts before completing the checkout process. I’m not sure how comfortable I […]
Volusion 1 page checkout
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How to Avoid Abandonment of Your Online Payment Page
First, we ask customers to provide only their first name, email address, and shipping country on Step 1 of our two-step checkout process. We ask […]
7 Steps to Improve your Customers Buying Experience
Once you’re accepting credit cards online, there are several other ways that you can improve the buying experience, particularly for those who are new to […]
Payment Page Abandonment
According to the Internet Advertising Bureau, the average Abandonment Rate for shopping carts is 41%. On many sites it is much worse, especially for contact […]
Get a 2nd Life
The Web has been the home for many virtual world communities over the past decade, but with the advent of broadband access and speedy PCs […]
Top Ten Mistakes of Shopping Cart Design
Chances are if any of these things happened to you in an actual store you would quickly leave your cart behind. However, these are only […]
The Shopping Cart, Total Cost
Once online shoppers have found items and have successfully added them to their cart, their most common complaints: delays in receiving information about total cost. […]
Reducing fear is the killer app
The high-pitched screech of the drill. The sickly smell of antiseptic and fear. The long nervous wait for the attendant to call your name and […]
How to Overcome Participation Inequality
You can’t. The first step to dealing with participation inequality is to recognize that it will always be with us. It’s existed in every online […]