Workflow Expectations

Jakob Nielsen‘s Alertbox, April 26, 2011   When we designed our 2-day seminar on application design, we partitioned the topic into 2 parts: workflow and screen components. […]

A Checklist for Content Work

An excerpt of The Elements of Content Strategy by Erin Kissane (A Book Apart, 2011) In content strategy, there is no playbook of generic strategies you […]

Legacy Content Solutions

By Paul Boagg An automated solution An automated solution is good for two reasons. First, it doesn’t require anybody manually checking all of the […]