Hypertext provides a simple implementation of progressive disclosure: higher-level pages contain higher-level concepts and simplified descriptions, and lower-level pages fill in the details for those […]
Category: Learn
How to Build a User Community, Part 1
Most user communities take a typical path–the newbies ask questions, and a select group of more advanced users answer them. But that’s a slow path […]
SEO and file names
“I am curious to get additional input on the imortance of file names(i.e. keyword.html) as it relates to SEO. Some experts advise to namewebsite files […]
10 fundamental rules for the age of user experience technology
1) More features isn’t better, it’s worse. 2) You can’t make things easier by adding to them.3) Confusion is the ultimate deal-breaker. 4) Style matters5) […]
NARRATIVE PRESENTATION AND BUILDING BRANDS
People like narratives. They understand them. Narratives also affect the way people process information. If you use stories to present information to consumers you can […]
NARRATIVE PRESENTATION AND BUILDING BRANDS
People like narratives. They understand them. Narratives also affect the way people process information. If you use stories to present information to consumers you can […]
Benefits of Fast Iterations
Fail Fast A major benefit of fast iteration is you also fail fast. Failing fast means you invest less time in the things that don’t […]
Empowerment Divide
Participation inequality is one exponent of the empowerment divide that has held constant throughout all the years of Internet growth: in social networks and community […]
Usability Divide
Far worse than the economic divide is the fact that technology remains so complicated that many people couldn’t use a computer even if they got […]
Still listening
I know I said we should listen to our outraged users. But I didn’t mean we should ignore all our happy, contented users as well. […]