Notes from The Seven Things Everyone Wants: What Freud and Buddha Understood (and We’re Forgetting) about Online Outreach

By Ste Drayton | March 28, 2008

Think about the last time you did something for a cause. Maybe you gave them money. Maybe you did a walk. Maybe you signed a […]

CAPTCHA is Dead, Long Live CAPTCHA!

By Ste Drayton | March 5, 2008

In November 2007 I called these three CAPTCHA implementations “unbreakable”: Google(unbreakable) Hotmail(unbreakable) Yahoo(unbreakable) 2008 is shaping up to be a very bad year indeed for […]

Microsites = waste

By Ste Drayton | March 5, 2008

By Sean X Cummings I do not even know where to start with my rant on microsites. They are the bane of the online space, […]

Top-10 Application-Design Mistakes

By Ste Drayton | February 25, 2008

It’s hard to write a general article about application design mistakes because the very worst mistakes are domain-specific and idiosyncratic. Usually, applications fail because they […]

EXPLORATION OF CULTURAL DIFFERENCES IN CONSUMER SEGMENTATION

By Ste Drayton | February 25, 2008

We’ve known for (Internet) ages that there are basically early adopters, cautious lurkers and nay-sayers. The interesting part of the study is how these groups […]

YOUR WEBSITE: JUST WORDS?

By Ste Drayton | February 25, 2008

Words are the building blocks of every website. But then, words are the building blocks of modern civilization. Presidential candidate, Barack Obama, was recently accused […]

Top 10 Twitter Hacks

By Ste Drayton | February 19, 2008

With Twitter gaining momentum everywhere from on the field to in the classroom, I thought some tips might prove helpful. Call it link bait, call […]

The Nonprofit Twitter Pack: Are you listed?

By Ste Drayton | February 19, 2008

Flickr photo by Beth A few weeks ago I was doing a workshop and demoing some of the tools of social media.  I took the […]

SOME CUSTOMERS ARE NOT WORTH CARING ABOUT

By Ste Drayton | February 18, 2008

Website success has as much to do with figuring out who is NOTyour customer, and the information you will NOT provide, asanything else. Some customers […]

Building Internal Support for a Corporate Blog

By Ste Drayton | February 6, 2008

If most corporate communications professionals recognize the value of corporate blogs, why have so few large companies implemented one? Many obstacles stand in the way. […]